Payment Policy

1. Accepted Payment Methods

At The Elite Heritage, we offer secure and convenient payment options to enhance your shopping experience:

  • Credit & Debit Cards: Visa, MasterCard

  • Cash on Delivery (COD): Available for orders within Pakistan

Note: All transactions are processed in Pakistani Rupees (PKR).

2. Payment Processing

  • Online Payments: Full payment is required at the time of purchase. Orders will be processed once payment is successfully received.

  • Cash on Delivery: Payment is collected upon delivery. Please ensure the exact amount is available, as delivery personnel may not carry change.

3. Pricing & Currency

  • All prices displayed on our website are in PKR.

  • Prices are inclusive of applicable taxes.

  • Shipping fees, if any, will be calculated at checkout and clearly displayed before you finalize your purchase.

4. Secure Payment Processing

We prioritize your security:

  • Our website uses SSL encryption to protect your personal and payment information.

  • Online payments are processed through trusted third-party payment gateways to ensure transaction safety.

5. Refunds & Chargebacks

  • Refunds are processed in accordance with our Return & Refund Policy.

  • If you encounter any issues with your payment, please contact our customer support before initiating a chargeback. Unauthorized chargebacks may be disputed.

6. Fraud Prevention

To protect our customers and business:

  • Orders flagged for potential fraud may be subject to verification checks.

  • We reserve the right to cancel or hold orders suspected of fraudulent activity.

7. Contact Us

For any payment-related inquiries:
Phone: +92 310 7777454
E-mail: info@theeliteheritage.com
Address: H 23 St no 13,, Captain Jamshaid Shed, RD, Singhpura Baghbanpura,, Lahore 54000, Pakistan

Our customer support is available Monday to Saturday, 10:00 AM – 7:00 PM (PKT).

Thank you for choosing The Elite Heritage. We are committed to providing you with a secure and seamless shopping experience.